FLEXD Activewear (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and billing/shipping addresses.

• Payment details (processed securely through third-party payment providers such as Stripe)

• Order history and preferences

• Any information you provide through contact forms, customer accounts, or communications with us

We may also collect non-personal information such as browser type, device information and website usage statistics through cookies or analytics tools.

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate with you about your purchase or enquiries

• Provide customer support

• Send you marketing emails or promotions (if you have opted in - you can unsubscribe anytime)

• Improve our website, products and services

Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers (e.g. payment processors, shipping carriers, IT support)

• Legal or regulatory authorities when required by law

Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.

Cookies & Tracking

Our website uses cookies to improve your browsing experience and analyse website traffic. You can disable cookies through your browser, but some website features may not function properly.

Overseas Disclosure

Some of our service providers (such as payment processors or website platforms) may be located overseas. By using our services, you consent to your personal information being transferred and stored outside Australia where different privacy protections may apply.

Access & Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate. Please contact us using the details below.

Marketing Communications

If you have subscribed to our marketing emails, you can unsubscribe at any time by clicking the link in our emails or contacting us directly.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to make a complaint, please contact us:

FLEXD Activewear - Email: flexdactive@gmail.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.